INFORMATIONS ON THE PROCESSING OF PERSONAL DATA

Based on important changes in personal data protection laws, the General Data Protection Regulation (hereinafter referred to as “GDPR”) is issued by Ing. Vladimír Beňo - BENO new Information on customer privacy protection / all information provided when obtaining personal data from the data subject according to no. 13 and 14 of the Regulation of the European Parliament and the Council of the EU 679/2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and Act no. 18/2018 On the protection of personal data.

CONTENTS

1. Who is the controller / operator / of your personal data?
2. What personal data do we process?
3. For what purposes do we use the processing of your data?
4. For what purposes did you give your consent?
5. Who can access your personal data?
6. How long will we process your personal data?
7. What are your rights when processing personal data?
8. How can you revoke your consent to the processing of personal data?

  

1. Who is the controller / operator / of your personal data?

The operator is Ing. Vladimír Beňo-BENO, so sídlom Mariánske námestie 17, 01001  Žilina, IČO: 17787327, kontakt: 00421 41 5620 867, mail: beno@beno-zilina.sk

 

2.  What personal data do we process?

We strive to minimize the amount of personal data we process with respect to the proper performance of the services you expect of us, so that we meet our legal obligations and so that we protect our legitimate interests. We process the personal data of our customers, as well as the personal data of our potential customers who have given us their consent. We process the following categories of personal data:

• Basic data, which are your name and surname, address of residence, or ID number, if you are an entrepreneur - a natural person (self-employed person).
• Contact, which are your e-mail, telephone number or contact address.
• Information about the use of our products and services, about the products you have purchased or are considering purchasing. Information on the use of our e-shop, information newsletter, purchases of goods and the like.
• Records of e-mail and chat communication, camera recordings, recordings of telephone calls, complaint records, or other communication with you in electronic or written form.
• Transaction data, especially account number and information about your payments and payment methods.
• Geolocation data, which is geographic data from a computer's web browser or from mobile applications. This information can be used to recommend the nearest store or service.

 

3. For what purposes do we use the processing of your data?

• We process your personal data mainly for the purpose of concluding purchase contracts, the subject of which is the delivery of our goods and services. This activity consists mainly of receiving and processing orders, issuing invoices and tax documents, recording payments, sending goods to the selected address, etc.
• In order to properly fulfill all legal obligations, we also process personal data for the purposes of bookkeeping, registry administration, or handling complaints and grievances. In some cases, personal data also need to be processed for the purposes of litigation and extrajudicial debt recovery.
• We also process your personal data for the purpose of informing about our products, promotions and services within direct marketing.
• We process your personal data through camera recordings in order to protect property, safety and health of employees.

 

4.  For what purposes did you give your consent?

We process your personal data in accordance with the law and only on the basis of legal bases in cases where:

• The processing of personal data is necessary for the fulfillment of the contract (for example, a purchase contract), and you are a contracting party or you have asked us to take measures before concluding the contract (for example, by registering in the e-shop),
• Is the processing of your personal data necessary within the scope of our legitimate interest, which we monitor, and this is primarily the offer and sale of goods and services to our customers,
• You have given us your consent for one or more purposes. These may include, in particular, activities related to the offer of goods, or processing in order to adapt the offer to your expectations.
• The processing of your personal data is necessary in order to protect the property, safety and health of employees.

PERSONS CONCERNED

If you tick the consent to send news, promotions and discount offers, you give us the consent of the person concerned in accordance with the law. When giving consent to our company when accepting a loyalty card, we undertake not to provide any of your personal data to a third party, nor to transfer it to a third country.

 Pursuant to Act no. 18/2018 Coll. On the protection of personal data and on the amendment of certain laws, you give the company Ing. Vladimír Beňo – BENO, website operator. www.beno-zilina.sk a www.benofashion.sk  súhlas na spracúvanie Vašich osobných údajov za účelom zasielania akciových ponúk, noviniek a zľavových ponúk e-shopu formou newslettera, mailinglistom, prípadne sms správou.

You give your consent to the processing of personal data for all the purposes listed above only until your consent is revoked.

You can revoke this consent at any time within the e-shop: by sending an e-mail to  benofashion@benoshion.sk from an e-mail address registered with this consent; within the loyalty card by sending an email to beno@beno-zlina.sk or a written, hand-signed statement delivered to the registered office of our company, or We will provide further information by telephone at 00421 41 5620 867.

  

5. Who can access your personal information?

Our employees work with your personal data within our company - authorized persons who have been duly informed about confidentiality and protection of personal data in accordance with Regulation of the European Parliament and of the Council / EU / 679/2016 and Act no. 18/2018 z.z. on the protection of personal data. 

When processing orders within the e-shop, your personal data may be provided to the following categories of recipients:

Courier and transport companies

Marketing agencies and call centers

IT service providers and telecommunications operators

Advocacy and legal offices

Experts and forensic experts

Collection companies and executors

Courts and law enforcement agencies

Accounting offices, auditors and tax advisors

  

6. How long will we process your personal data?

In the case of your consent - the consent of the person concerned to the sending of news, discounts and price promotions, we will only process your data until you revoke your consent.

In case of a legitimate interest, we will process your personal data, unless you object to the processing, for a period that is justified by the life cycle of the purchased product, so that we can offer and provide related products and services.

In the event of performance of the contract, we will process your personal data for the duration of the contractual relationship, including the warranty and complaint conditions.

In the event of compliance with a legal obligation, we will process your personal data for the period required by law. In the case of the Accounting Act, the VAT Act, etc. the period may be 10 years.

 

7.  What are your rights when processing personal data?

We are ready to protect your rights when processing your personal data.

Right of access to personal data

You have the right to confirmation whether or not personal data are processed and, if so, you have the right to access information on the processing, the categories of personal data concerned, the recipients or categories of recipients, the retention period of the personal data, as well as the right to information about your rights, to lodge a complaint with the Office for Personal Data Protection, information on the source of personal data, information on whether there is an automated decision and profiling, information and guarantees in case of transfer of personal data to a third country or an international organization. You have the right to provide copies of the personal data processed.

The right to correct personal data

The data subject has the right to have the controller correct incorrect personal data concerning him without undue delay. With regard to the purpose of the processing of personal data, the data subject has the right to supplement incomplete personal data. If we process your out-of-date or inaccurate personal data / for example, you have changed your address of residence / please inform us and we will correct your personal data. You have the right to delete personal data if it is incorrect or processed illegally.

Right of deletion

In some cases stipulated by law, we are obliged to delete your personal data at your instruction. However, each such request is subject to individual evaluation, because our company also has an obligation or a legitimate interest in retaining personal data.

The controller is obliged to delete personal data without undue delay if the person concerned has exercised the right to delete, if

• Osobné údaje už nie sú potrebné na účel, na ktorý sa získali alebo inak spracúvali,
• Dotknutá osoba odvolá súhlas, ktorý vyjadrila so spracúvaním svojich osobných údajov aspoň na jeden konkrétny účel zákona alebo dotknutá osoba vyjadrila výslovný súhlas so spracúvaním týchto osobných údajov aspoň na jeden konkrétny účel, na základe ktorého sa spracúvanie osobných údajov vykonáva, a neexistuje iný právny základ pre spracúvanie osobných údajov,
• The data subject objects to the processing of personal data and there are no legitimate reasons for the processing of personal data, personal data are processed illegally,
• Is the reason for cancellation the fulfillment of the obligation under this Act, a special regulation or an international agreement by which the Slovak Republic is bound, or
• Personal data was obtained in connection with the offer of information society services.

The above does not apply if the processing of personal data is necessary

• To exercise the right to freedom of expression or the right to information,
• To fulfill the obligation under this Act, a special regulation or an international agreement by which the Slovak Republic is bound, or to fulfill a task carried out in the public interest or in the exercise of public power entrusted to the operator,
• For reasons of public interest in the field of public health in accordance with the law,
• For archiving purposes, for scientific purposes, for historical research purposes or for statistical purposes; if the law is likely to make it impossible or seriously difficult to achieve the objectives of such processing, or
• To assert a legal claim.

Right to restrict processing

The data subject has the right to have the controller restrict the processing of personal data if

• The data subject objects to the accuracy of the personal data during a period allowing the controller to verify the accuracy of the personal data,
• The processing of personal data is illegal and the data subject objects to the deletion of personal data and calls instead for restrictions on their use,
• The controller no longer needs personal data for the purpose of processing personal data, but needs the data subject to exercise a legal claim, or
• The data subject objects to the processing of personal data on grounds relating to his specific situation performed in the performance of a task carried out in the public interest or in the exercise of public authority entrusted to the controller, or the processing of personal data is necessary for the legitimate interests of the controller or a third party the interests or rights of the data subject requiring the protection of personal data prevail, in particular if the data subject is a child; this legal basis does not apply to the processing of personal data by public authorities in the performance of their tasks, including profiling based on these provisions. The controller may not further process personal data unless it demonstrates the necessary legitimate interests for the processing of personal data which outweigh the rights or interests of the data subject or the grounds for exercising a legal claim, until it is verified that the legitimate reasons on the part of the controller outweigh the legitimate grounds of the data subject. persons.

If the processing of personal data has been restricted, in addition to storage, the controller may process personal data only with the consent of the data subject or for the purpose of asserting a legal claim, for the protection of persons or for reasons of public interest. The controller is obliged to inform the data subject whose personal data processing will be restricted before the restriction on the processing of personal data is lifted.

  

Right to data portability

The data subject shall have the right to obtain personal data concerning him or her which he or she has provided to the controller, in a structured, commonly used and machine-readable format, and shall have the right to transfer such personal data to another controller if technically possible and if:

• Personal data are processed because the data subject has consented to the processing of his or her personal data for at least one specific purpose, or
• the processing of personal data is necessary for the performance of a contract to which the data subject is a party or for the implementation of a pre-contractual measure at the request of the data subject, and
• The processing of personal data is carried out by automated means.

The exercise of the above right does not affect the right of cancellation. The right of portability shall not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority conferred on the controller.

Right to raise an objection

The data subject has the right to object to the processing of his or her personal data on grounds relating to his / her specific situation as personal data processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority conferred on the controller or for personal data processing. the controller or a third party, except where those interests outweigh the interests or rights of the data subject requiring the protection of personal data, in particular where the data subject is a child; this legal basis does not apply to the processing of personal data by public authorities in the performance of their tasks, including profiling based on these provisions. The controller may not further process personal data unless it demonstrates the necessary legitimate interests for the processing of personal data which prevail over the rights or interests of the data subject or the reasons for asserting a legal claim.

The data subject has the right to object to the processing of personal data concerning him or her for the purpose of direct marketing, including profiling, to the extent that it relates to direct marketing.

The data subject has the right to object to the processing of personal data concerning him or her on grounds relating to his or her specific situation, unless the personal data are processed for a scientific, historical research or statistical purpose.

Right to lodge a complaint with the Office for Personal Data Protection

With your suggestion or complaint regarding the processing of personal data, you can contact the supervisory authority at any time, which is the Office for Personal Data Protection of the Slovak Republic with its registered office at Hraničná 12, 82007  Bratislava 27, IČO: 36 064 220, tel. č.: +421 2 3231 3220, https://dataprotection.gov.sk/uoou/ .

Where can you exercise your rights and are these rights charged?

You can exercise individual rights in our company by telephone at +421 41 5620 867, in writing at Ing. Vladimír Beňo-BENO, Mariánske námestie 17, 01001  Žilina or by sending an email to beno@beno-zilina.sk. We provide all information and statements about the rights you exercise free of charge. However, if your request is manifestly unfounded or repeated, we are entitled to charge a reasonable administrative fee to cover the costs associated with the provision of this service. 

How long can you expect an answer from us?

We will provide you with comments and any information about the measures taken as soon as possible, but no later than within one month. If necessary, and given the complexity and number of applications, we can extend this period to two months. We will inform you about the extension, including the reasons.

  

8.  How can you revoke your consent to the processing of personal data?

Consent to the processing of personal data is based on the principle of voluntariness. This means that you can revoke it at any time by sending an email to beno@beno-zilina.sk or a written, hand-signed statement delivered to the registered office of our company. Within the e-shop, you can revoke your consent by sending an e-mail to benofashion@benofashion.sk from an e-mail address registered with this consent. We will be happy to provide you with any other necessary information by telephone at 00421 41 5620 867.